FAQ: Subscriptions & Billing
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How do I contact someone to help me with questions about products, billing, logins...anything?
We will work on getting back to you within 24 hours:
Email: support@theoptionarmy.com
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How do I cancel?
We would hate to see you go, but if you wish to cancel your Bunker subscription you can do so through your member portal in your Account area, or you can ask us to cancel by email support@theoptionarmy.com
Regardless of the day of the month you cancel your subscription, removal from all Bunker access materials, Discord, email list and websites will be done at the end of each calendar month
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How do I access the Option Army Discord Server?
You must be a Bunker subscriber to access our Discord server. You can find the invite link in your Member Portal. You should have received an email from us to set up your Member Portal login.
If you are having trouble and need assistance, please contact support@theoptionarmy.com .
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How do I access the Ranges website?
You must be a Bunker Subscriber to access our proprietary Ranges website. You can find instructions in your Member Portal within the Bunker course.
If you are having trouble accessing your Member Portal or ranges website, please contact support@theoptionarmy.com. We will get back to you within 24 hrs.
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Can I use my Bunker subscription or Course purchases as a reimbursable business expense or for my personal taxes?
That’s a personal decision but we understand that many subscribers are using this as an expense they submit. When you register for the courses or The Bunker you will be emailed a receipt. If you require further direction we recommend asking your accountant.
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I purchased course training and have questions can you help me?
Brian was a content contributor to Delta House Trading and recorded a 5 series Options Trading Course.. The Option Army has no affiliation with Delta House Trading. If you have any questions for them about the courses please contact them www.deltahousetrading.com . If you have any questions as it relates to course content, please submit your questions in the #questions section of Discord, and someone from The Option Army will likely help you.
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I am having problems logging onto the meeting, who do I contact?
Please contact support@theoptionarmy.com. If you are having problems when you are live on The Bunker you can direct chat with the Moderator to help you troubleshoot
FAQ: The Option Army Discord Server
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What is Discord?
Discord is a text & voice app used by tens of millions of people to hang out and communicate with other people in their communities. The Option Army has a community server within Discord, which is accessible by invite only. The Option Army Discord server is only available to Bunker subscribers.
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How do I join The Option Army Discord server?
Please login to your Member Portal for detailed instructions to join Discord, get invited to our private server, and provide us with your username.
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What should I not do?
Do NOT EVER transfer money or crypto to anyone via Discord. It is highly likely a scam.
No one from The Option Army will ever request money from you on Discord. If you have any questions or suspect something unusual, please reach out to us at support@theoptionarmy.com Thank you
FAQ: The Bunker
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How many live morning Bunker sessions are there each year?
The Bunker runs from Monday - Friday, except during National Holidays. The approximate number of Live sessions over a 12 month rolling period is 250.
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How often can I expect Brian on The Bunker meetings?
For 2024 Brian has committed to 75% of live time of The Bunker. So, Over a 12 month period of approximately 250 business days (net of National Holidays) Brian will host 185 Live sessions.
Looking forward into 2025, we are planning for Brian to lead half of the scheduled Bunker sessions, with other commodity experts & guest hosts leading the other half.
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What is included in the Bunker?
Brian's Ranges: proprietary website with login access ✓
The Pre-Bunker Zoom Q&A session (15 min live M-F) ✓
The Bunker Zoom Webcast (30 min live M-F) which incl The Option Corner & The Charts✓
The Bunker Recordings: with transcription & highlights via daily email, discord ✓
Discord 'The Bunker' private access ✓
Member portal access ✓
Daily emails with links, recordings and reminders ✓
invited to product dev't survey quarterly ✓
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I am having problems logging onto the meeting, who do I contact?
Please contact support@theoptionarmy.com, or ask for help within our Discord Community. If you are having problems when you are live on The Bunker you can direct chat with the Moderator to help you troubleshoot
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Can I share my Bunker link with someone else??
No, thank you. Respectfully for the other subscribers and ourselves we kindly ask that you keep your links and your logins private. We currently have a unique login to The Bunker calls which we change periodically. We sincerely appreciate your good faith efforts. Thank you
FAQ: General
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What is The Option Army?
The Option Army is an Options Trading Community interest site. We focus on trading education, news and analysis. We do this through paid services including our daily Bunker & the Saturday session, but also through our free Discord channel. We focus on the AG markets
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What services do you offer?
The Option Army offers a community chat services through our Discord server. We also offer a monthly paid subscription service to The Bunker, a pre-market news & analysis live morning web call. As well we offer periodic online educational sessions. We also provide email updates, & introductions to industry podcasts.
Looking forward to more educational classes and live events into 2025.
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Are you Financial Advisors?
No. The Option Army and it’s team and services offered are not Financial Investment advisors or tools. The Option Army is community site that offers education, analysis and a safe space for people to discuss Options trading. Through our various channels such as The Bunker, our emails and Discord channel, we breakdown & discuss daily markets, trends and analysis .